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User Experience - M.S.

黑料社's program provides a broad introduction to all phases of the multidisciplinary design process, with the opportunity to build deeper knowledge and skills in a focus area. The program includes electives and dual degree options from aligned master's programs in related disciplines.

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The 黑料社 UX master鈥檚 degree has been crafted meet a broad range of student backgrounds.

Core courses give you a solid conceptual grounding in the roles and contributions of UX in collaborative agile design environments. From there, courses in focus areas allow you to go deep in your choice of electives. You will also work with your advisor and resources in our Professional Development Process to reflect, plan, and complete a course of study and a passion project that advances your career goals.

Program Information for User Experience - M.S.

Program Description

Full Description

The Master of Science degree in User Experience prepares students for careers in discovery research, information architecture, interaction design, prototyping, usability testing and user experience strategy and assessment. As essential members of multidisciplinary design teams, user experience professionals engage in a variety of activities to produce usable products that delight users and help organizations meet the needs of their clients, patrons, users and stakeholders. User experience analysis addresses the structural, informational, psychological and emotional dimensions that make interactive communication and information technologies useful and successful.

黑料社's program provides a broad introduction to all phases of the multidisciplinary design process, with the opportunity to build deeper knowledge and skills in a focus area. The program includes electives from aligned master's programs in related disciplines.

Admissions for User Experience - M.S.

For more information about graduate admissions, visit the graduate admission website. For more information on international admissions, visit the international admission website.

Admission Requirements

  • Bachelor's degree from an accredited college or university
  • Minimum 2.750 undergraduate GPA on a 4.000-point scale1
  • Official transcript(s)
  • Résumé
  • Goal statement
  • Two letters of recommendation
  • English language proficiency - all international students must provide proof of English language proficiency (unless they meet specific exceptions to waive) by earning one of the following:2
    • Minimum 94 TOEFL iBT score
    • Minimum 7.0 IELTS score
    • Minimum 65 PTE score
    • Minimum 120 DET score
1

Applicants who do not meet the minimum 2.750 GPA requirement must submit a statement that addresses the circumstances that contributed to the GPA and preparation for success in graduate study. Applicants should include recent professional achievements that indicate an ability to perform at a higher academic level to be considered for conditional admission to the program.

2

International applicants who do not meet the above test scores will not be considered for admission.

Application Deadlines

  • Fall Semester
    • Application deadline: April 15
  • Spring Semester
    • Application deadline: November 15
  • Summer Term
    • Application deadline: March 15

All application materials (including applicable fee, transcripts, recommendation letters, etc.) submitted after these deadlines will be considered on a space-available basis.

Learning Outcomes

Program Learning Outcomes

Graduates of this program will be able to:

  1. Articulate the values of a user experience professional in the context of agile, multidisciplinary design teams.
  2. Design and conduct research to understand user needs.
  3. Apply interaction design fundamentals to address user needs.
  4. Test and assess design ideas, prototypes and existing systems by employing data collection and analysis methods.
  5. Communicate research findings and contribute design solutions in collaborative teams comprising designers, developers and stakeholders.
  6. Create and evaluate digital systems that meet user needs in the context of stakeholder priorities.
  7. Demonstrate professional competencies aligned with career goals.

Dual Degree

Dual Degree with Master of Business Administration

Students have the opportunity to complete a dual degree program with the M.S. degree in User Experience and the M.B.A. degree in Business Administration. A separate application must be submitted for each program. Students can view admission requirements for each program on their respective catalog page.

The fully online dual degree prepares students for responsible leadership positions in an integrated business and user experience curriculum. Graduates are prepared for roles in the design, development and delivery of products and services that meet the expectations and needs of users, customers, investors and other stakeholder communities.

Major Requirements
ACCT 63037FINANCIAL ACCOUNTING FOR DECISION MAKING 2
ACCT 63038MANAGERIAL ACCOUNTING FOR DECISION MAKING 2
BA 64005ANALYTICS FOR DECISION MAKING 2
BA 64027SUPPLY CHAIN MANAGEMENT 2
CIS 64042GLOBALIZATION AND TECHNOLOGY STRATEGY 2
ECON 62021MACROECONOMIC ENVIRONMENT OF BUSINESS 2
ECON 62022MANAGERIAL ECONOMICS 2
FIN 66050LAW AND ETHICS 2
FIN 66060MANAGERIAL FINANCE 2
HRM 64271HUMAN RESOURCE MANAGEMENT 2
MGMT 64158LEADERSHIP 2
MGMT 64399BUSINESS STRATEGY 3
MGMT 68051BUSINESS PROFESSIONAL DEVELOPMENT I 1
MKTG 65051MARKETING MANAGEMENT 2
UX 60501INTRODUCTION TO USER EXPERIENCE 3
UX 60502USER EXPERIENCE PROCESSES AND PRACTICE 3
UX 60503FUNDAMENTALS OF INTERACTION DESIGN 3
UX 60504ACCESSIBILITY AND UNIVERSAL DESIGN 3
9
Major Elective, choose from the following:3
UX 60511
INFORMATION ARCHITECTURE FUNDAMENTALS
UX 60521
DATA-DRIVEN INTERACTION FUNDAMENTALS
UX 60531
DISCOVERY RESEARCH FUNDAMENTALS
UX 60541
USER EXPERIENCE EVALUATION FUNDAMENTALS
Minimum Total Credit Hours:52

Coursework

On This Page

Program Requirements

Major Requirements

Major Requirements
UX 60501INTRODUCTION TO USER EXPERIENCE 3
UX 60502USER EXPERIENCE PROCESSES AND PRACTICE 3
UX 60503FUNDAMENTALS OF INTERACTION DESIGN 3
UX 60504ACCESSIBILITY AND UNIVERSAL DESIGN 3
Fundamentals Elective, choose from the following:3
UX 60511
INFORMATION ARCHITECTURE FUNDAMENTALS
UX 60521
DATA-DRIVEN INTERACTION FUNDAMENTALS
UX 60531
DISCOVERY RESEARCH FUNDAMENTALS
UX 60541
USER EXPERIENCE EVALUATION FUNDAMENTALS
Major Electives, choose from the following:15
EMAT 51510
PROJECT MANAGEMENT AND TEAM DYNAMICS
EMAT 60310
CREATIVE CODING FUNDAMENTALS
ETEC 57403
INSTRUCTIONAL DESIGN
ETEC 67410
SIMULATIONS AND GAMES IN EDUCATION
ETEC 67411
DESIGNING VISUALS FOR EDUCATION
ETEC 67432
DESIGNING MULTIMEDIA FOR EDUCATION
ETEC 67434
EMERGING TECHNOLOGIES FOR EDUCATION
ETEC 67435
VIRTUAL AND AUGMENTED REALITY
ETEC 67445
DESIGNING INSTRUCTIONAL AND PERFORMANCE SOLUTIONS
ETEC 67449
RESEARCH IN ONLINE AND BLENDED LEARNING
HI 60401
HEALTH INFORMATICS MANAGEMENT
HI 60403
HEALTH INFORMATION SYSTEMS
HI 60414
HUMAN FACTORS AND USABILITY IN HEALTH INFORMATICS
HI 60419
CONSUMER HEALTH INFORMATICS
KM 60301
FOUNDATIONAL PRINCIPLES OF KNOWLEDGE MANAGEMENT
KM 60302
DESIGNING AND IMPLEMENTING KNOWLEDGE MANAGEMENT IN THE WORKPLACE
KM 60308
EMERGING TECHNOLOGIES IN KNOWLEDGE MANAGEMENT
KM 60370
SEMANTIC ANALYSIS METHODS AND TECHNOLOGIES
LIS 50645
DATABASE FUNDAMENTALS FOR INFORMATION PROFESSIONALS
LIS 60613
INFORMATION NEEDS, SEEKING AND USE
LIS 60636
KNOWLEDGE ORGANIZATION STRUCTURES, SYSTEMS AND SERVICES
LIS 60637
METADATA ARCHITECTURE AND IMPLEMENTATION
UX 60505
ARTIFICIAL INTELLIGENCE LITERACY FOR THE INFORMATION PROFESSIONS
UX 60506
ARTIFICIAL INTELLIGENCE TOOLS IN USER EXPERIENCE
UX 60507
THE PSYCHOLOGY OF HUMAN-INFORMATION INTERACTION
UX 60511
INFORMATION ARCHITECTURE FUNDAMENTALS 1
UX 60521
DATA-DRIVEN INTERACTION FUNDAMENTALS 1
UX 60531
DISCOVERY RESEARCH FUNDAMENTALS 1
UX 60541
USER EXPERIENCE EVALUATION FUNDAMENTALS 1
UX 60691
SEMINAR IN USER EXPERIENCE 2
UX 60693
VARIABLE TITLE WORKSHOP IN USER EXPERIENCE 2
UX 60792
ELECTIVE INTERNSHIP IN USER EXPERIENCE 2
UX 61095
SPECIAL TOPICS IN USER EXPERIENCE 2
UX 61096
INDIVIDUAL INVESTIGATION IN USER EXPERIENCE 2
UX 66199
THESIS I 2
Minimum Total Credit Hours:30
1

Students may apply the course as a major elective if the course is not already fulfilling the fundamentals elective.

2

Maximum 6 credit hours, combined, may count toward the degree: UX 60691, UX 60693, UX 60792, UX 61095, UX 61096 and UX 66199.

Graduation Requirements
Minimum Major GPA Minimum Overall GPA
- 3.000
  • Evidence of preparation for professional advancement as approved by faculty advisor.
  • No more than one-half of a graduate student’s coursework may be taken in 50000-level courses.
  • Grades below C are not counted toward completion of requirements for the degree.
Program Delivery

  • Delivery:
    • Fully online

Our User Experience Faculty

Our talented User Experience faculty is made up of faculty whose research helps guide the field and develops insights into best practices and user behaviors plus knowledgable professionals whose skills and expertise guide students in how companies, organizations and institutions are applying and developing new online and interactive experiences across a wide range of platforms and settings.

Learn More 黑料社 Our Talented UX Faculty

Career Outlook

The U.S. Bureau of Labor Statistics projects increasing demand for user experience-related careers through 2032. 

15%
Digital Interface Designers
$80,910
Median Wage in UX Careers
17%
Web Developers

Meet Our Alumni

Graduates from the School of Information's User Experience program go on to interesting careers where they make a difference every day in the lives of users 鈥 in ways large and small.

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Mackenzie Husmann, BS '18, MS '19
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STEPHANIE MORILLO MS '19
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Brian Parsons MS '18

Currently working as User Experience Researcher for the Federal Reserve Bank of Cleveland, alumna Mackenzie Husmann, BS 鈥18, MS 鈥19, demonstrates how widespread user experience (UX) work is and how universal the need is. 

At the Cleveland Federal Reserve, Mackenzie puts her user experience research skills to work along with some UX design. Her responsibilities touch on multiple internal and external applications, but one of her previous projects included updating of the Bank鈥檚 public facing website. She also helped brainstorm how the Money Museum at the Federal Reserve could enhance their interactions visitors would have within the exhibits.  

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Stephanie is the Principal Product Manager at ServiceNow, a company focused on developing automated solutions for organizations to help streamline their processes. Prior to that, she was a Senior Program Manager at Microsoft where she oversaw the Azure.com A/B testing program. 鈥淚 was given ownership over the program after a re-org, and interestingly enough, I was told that I would be good for it on the basis of having my UXD degree,鈥 Stephanie says.

As a Senior Program Manager, she was in charge of managing the backlog of experiments and seeing them through from ideation to execution. Throughout this process, she interacted frequently with designers, engineers and analysis to ensure experiments were created according to specifications. Her team鈥檚 goals were to optimize the user experience of Azure.com and make it easier for users to get started with utilizing Azure.

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Brian is a UX Designer at Sony PlayStation where he primarily focuses on accounts and accessibility. He is in charge conceptualizing and creating new accessibility features for games, supporting hardware and software design for Access Controller and designing accessible components for the PS ecosystem of user research studies across the PlayStation environment, including the console, mobile app, and website.

As an advocate for accessibility and inclusive design, he works to educate people about accessibility. He created a Global Accessibility Awareness Day event for PlayStation鈥檚 San Francisco office.

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